Your business is growing. Your time is valuable. You need to stay lean, but looking professional is more important than ever. Maybe it’s time you considered hiring a professional answering service.

Here are the top 5 reasons why having a professional answering service is a good thing:

1. You’ll be able to channel your time into something more productive

Face it – if you’re tied to the phone all day, you’re probably taking away from those things that you do that add value to your company. Sales and marketing are imperative when you’re building your brand, and if you’re stuck on the phone dealing with customer service issues all day, you’ll never get anything done. A professional answering service takes that essential task off your hands, allowing you to focus on global domination. Or whatever it is that you do so well.

2. You won’t have to hire extra people

Customer service is important. Your clients need to be able to reach you whenever they need to. However, if you’re an entrepreneur or a startup, you likely don’t have the extra funds to allocate towards administrative staff. Professional answering services offer plans that are affordable and a fraction of what you would normally pay for a full-time salary. Think about it – your monthly coffee spend is probably more than $25. Even though your professional answering service can’t make your coffee for you, it will definitely save you a lot of money.

3. It will allow you to scale as needed

You may start small, but if ending up small is not an option, a professional answering service can support your growth. From one line to an entire call center operation, you’re covered. Leveraging next-generation call center technology, your answering service can grow with you, even if your growth is unexpected or sudden. Simply add the services you need to support your scale, and stop worrying whether you’ve got the resources to handle it.

4. Service multiple time zones with ease

If you do business globally, you may receive calls and communications from multiple time zones. A professional answering service monitors your phone lines 24/7/365, ensuring that your customers, suppliers, and vendors can always reach your company when they need to. You can sleep easier, knowing that your brand is protected, and any messages that you need to attend to will be waiting for you when you arrive in the morning.

5. Build a professional brand image

When you’re just starting out, your brand image is everything. In fact, it’s everything no matter what stage your business is at – so it always benefits you to present the best possible image 100% of the time. Your answering service is trained to respond with your brand in mind, echoing the message you present on all of your channels for a streamlined, professional image that you can get behind. You will always have a real person answering your calls, and your customer won’t be shuffled through a frustrating voice mail system only to be left with a bad taste in their mouth and no resolution to their problem.

Lakeside Executive Suites: professional office solutions for your business

If you are an entrepreneur, a startup, or a small business operating in or near Weston, Florida, give us a call. Our flexible office spaces are fully equipped with state-of-the-art technology, super-fast internet, and fully staffed to fulfill all of your administrative needs. If you are thinking about adding a professional answering service to your business model, we can help. Give us a call, or drop by for a tour when you’re in the area. We’d love to be a part of your success.